DOJO provides a quality warranty period of 14 days from the date of purchase (Warranty Period) to all of our authorized distributors and wholesalers who sell our authentic products.
Our warranty policy applies only to those customers who purchase directly from dojo (distributors and wholesalers). If you have purchased the product from an unauthorized dealer, all support and warranty issues should be directed to that dealer. HOW TO SUBMIT A WARRANTY CLAIM Please contact the store where your device was purchased, keep your proof of purchase well in case of needing warranty service. Checklist Before you submit a warranty claim, please make sure that you have the following: 1. Date of purchase is within the 14 days Warranty Period 2. Copy of receipt or proof of purchase Note: If your complaint is not handled properly,
please send an email to marketing@dojovape.com, and then we will assist you to contact local retailer for your after-sales service.